Gift Bag

• We currently ship within the United Kingdom, the European Union. Shipping fees cover not only postage, but also packaging, handling, and fulfilment costs.
  
• UK delivery (3–5 working days):
  Orders under £45.99: £4.99
  Orders £45.99 and up: Free
  
• European Union delivery (7–10 working days):
  Flat-rate shipping: £12.99
  Please note that orders shipped to the EU may be subject to import VAT, duties, and handling fees. These charges are not included in your order and must be paid by the customer upon delivery.

• All orders are carefully packed to ensure they arrive safely, using protective mailing bags.
  

• Each Bamboo Zoo piece is made to be lived with.
• Please handle with reasonable care.
• For most items, surface cleaning with a soft, dry or slightly damp cloth is sufficient.
• Avoid soaking or prolonged exposure to water unless stated otherwise.
• Keep away from open flames, sharp objects, and extreme conditions.
• Natural wear may occur over time.
• When not in use, store in a dry place away from direct sunlight.
  

With everyday care, Bamboo Zoo pieces are designed to last and to remain part of your daily life.